SVSI Encoders and Decoder troubleshooting

• If amber/yellow "N-Series Local Play" is showing on display this means there is no video source being received by the decoder at the display.

• If blue "Host Play" is showing on the display that means there is no video source being sent to the encoder.

• If the image on the display is pink or green there is a setting in the encoder called "cable box". Select that and the color should correct itself.

• If no audio was working and now it's not start a support ticket by emailing support@tierney.com or by calling 866-557-6062 and selecting option 2 for Technical Support.

• Default Login for all units is "admin" and "password"

• Each encoder & decoder can be viewed via a browser via it's IP or hooked up to directly w/ a Cat5 cable

If any of the above do not resolve your issue please start a support ticket by emailing support@tierney.com or by calling 866-557-6062 and selecting option 2 for Technical Support.